Contact
One address, answered by the people who plan the journeys.
Write in English, or send the enquiry form. Every message is read by the team that shapes the route, and answered within one business day.
EmailThe shortest route in.
One mailbox, no ticketing desk in between. If you already know the journey you want, say so. If you only know the season and the appetite, say that instead — it is enough to start.
Useful things to include:
- Travel dates, or the month you are aiming for
- How many people are coming, and whether any of them are children
- The landscape or activity that made you open this site
- Any walking, altitude or cycling experience worth knowing about
- Anything already fixed — flights, a permit window, a date you cannot move
Response time
One business day
Language
English
Where we plan
Across China
What happens after you write.
- 01
We read it properly
Your message goes to the person who will plan the journey, not into a queue of template replies.
- 02
You get a real answer
Questions where the plan is still unclear, an honest view of what your dates allow, and the parts of the route that are harder than they look.
- 03
The outline follows
If the shape looks right, the journey becomes days on a page and then a cost — and you decide from there.
If you prefer a formIt asks the same questions, in order.
The enquiry form carries your dates, group size, interests and one message. It reaches the same inbox as the address above, and it sends you a copy for your own records.
Use it if you would rather not compose an email from scratch. Use the mailbox if you already have a document, a route list, or a long explanation to send.
Send a route brief ↗